Display appointments in list or calendar view, find what you need with multiple filter options, and use colors and icons to glance at important details.
Have an around the clock reservations team and empower your guests to book outside of operational hours and open your booking window 24/7 from anywhere, anytime.
String together multiple appointments within a single group reservation and allow the system to layout availabilities based on group needs.
Book single or couples services, bundle multiple treatments for the ultimate package experience, enhance services with add-ons, and appeal to local guests with recurring or prepaid activity series
Manage single services and resource qualifications, accommodating unique staff skills and availability. From yoga and spinning to sailing and cooking, easily schedule custom classes within one appointment block.
Let the system guide your booking process multiple appointments within a single reservation. Offer a consistent guest experience by displaying availability metrics, booking history or guest preferences, suggested activities & more.
Get to know your guests and groups from a holistic viewpoint within one centralized location. Quickly access everything from contact information to notes, preferences, purchase history and more.
Elevate your guest experience by capturing your guests likes and dislikes, preferred therapists, favorite services and more. Impress your guests by knowing their needs before they even walk through the door.
Eliminate no shows and last minute cancellations with automatic confirmations and reminders via email or text messages. Give the best first impression with custom branding & messaging.
Being at 100% capacity doesn't have to be stressful. Easily accommodate for overflow guests by tracking them on a waitlist and better understand how to expand your business to prevent lost revenue.
Empower your staff to access what's important to them. Allow them to easily check their schedules, guest and booking details, commissions, gratuities, and more from any mobile device.
Playing musical chairs with your staff schedules is no fun, but SpaSoft makes sure to keep the music playing. Easily manage staff requests, time-off, flexible breaks and build a custom rotational schedule to keep your availability open.
Every service is unique and might require distinct rooms or special instruments. Effortlessly control and organize the quantity and availability of some of your most valuable resources.
Set yourself and your team up for success with individualized and flexible compensation plans that fit the needs of your staff. Automate calculations of commissions and gratuities to make your payroll reporting a breeze.
Products & Inventory
Minimize discrepancies with your on hand inventory by tracking recurring physical counts. Take the opportunity to scan or manually count your inventory to keep your stock and system on the same page.
Make the check out process a piece of cake by scanning products directly into the point of sale. Whether you want to print new labels from our system or use the original SKUs on the products, we've got you covered.
Know what your inventory is worth today by using purchase orders to track and report on quantity and cost. Set up your cost price calculation the way you want, either FIFO or average weighted.
It doesn't have to be complicated, keep all your vendor partners in one centralized location and distribute their products to multiple revenue centers without skipping a beat.
Help your guests feel at ease about guaranteeing their reservation with a secure method of payment. Make it easy for them and your staff to use the same payment method at check-out or future visits.
Streamline the guest experience by offering the ability to charge their spa services to their room. Quickly lookup a guest by name, room number, or reservation number to simplify the check-out process.
Reduce no-shows and last minute cancellations by having your guests secure their reservation with a deposit. Easily track as a liability and apply the deposit to their total amount due upon check-out.
Don't limit your guests to how they can pay. Whether they want to pay with cash, credit card, gift card, charge to their room, looking to split the bill or a combination of these, keep your guests happy with flexible options.
Effortlessly sell, manage and modify items within the POS. Apply discounts, automate services charges, accurately distribute tips and assign products and services to specific team members to receive commissions.
Finish your day knowing you have set yourself up for success. Don't leave revenue on the table by making sure all guests have been accounted for and all transactions have been settled.
Make your guests feel welcomed and appreciated with custom membership programs. Determine the duration, special discounts, member perks, flexible billing options, track member activity, freeze member accounts and more.
Bundle together services to create the perfect customized experience for your guests, while making it easy for your team to book. Locals will also love your series offerings as their balance is tracked right within SpaSoft.
Get creative with your loyalty program to keep guests coming back. Create your customized program by using point values attached to services or product sales and encourage your guests to redeem and accrue points.
Nothing is better than getting a gift to treat yourself. Offer gift cards and gift certificates to help your guests make someone's day and increase the number of guests walking through your door and potential revenue.
Communication is key when wanting to get your guests back in your spa. Leverage multiple marketing reports to target a specific audience by guest type, occupation, birthday, last time visited and more.
Know what products have been recommended by your team experts by tracking them within their guest profile. Quickly access these recommendations right from the POS and boost overall retail product sales.
Sell to the right guest, for the right amount at the right time. Stay on top of the game by adjusting your pricing strategy based on seasons, peak hours, weekdays, holidays and more.
Know what to expect and be prepared for the future. Analyze projected revenue and occupancy, number of upcoming appointments or drill down on specific data to make better business decisions.
Get the most out of your resources during specific times. Promote higher-margin services during peak hours to increase your overall profit margin.
Make your online booking the best advocate for your services. Encourage guests to self serve and enhance their treatments with add ons, reservation notes, and secure payment options.
Do you have a resort pool, fitness center, kids club, water sports or other outdoor activities? The more revenue streams the better, separate your revenue centers and simplify the booking process for your guests and staff.
Do you manage multiple spa locations? We've got you covered. Keep all of your properties under the same umbrella and share guest profiles and offer cross-location booking to offer an enhanced guest experience.
Analyses & Reporting
Paint a clear picture of your business performance with SpaSoft's intuitive dashboards. Display projected revenue, future appointments, incoming guest information, product sales and top activities booked.
You let SpaSoft know what you want to know. Report on where your revenue comes from by analyzing your business by payment method, number of products sold, different service categories, top services booked and more.
Get a better understanding of your guests through data. Analyze where your guests are coming from, know who your top spenders are, view guest purchasing trends and more.
Clear visibility into your staff commissions, service charges and gratuities through a detail or summarized view. Breakdown the data you need by staff member or activities to execute your payroll procedures.
Recognize how to best optimize the resources in your business. From knowing how much a therapist is booked vs available, the usage of each treatment room to forecasting occupancy to make sure you are fully staffed.
Track all activity in your system and know exactly what your team is doing. No need to be a detective when you have clear insights into the historical activity of who, when and what was modified.